Frequently asked questions - residence permit cards

Where do I go to be photographed and fingerprinted?
If you are in Sweden, contact the Migration Board. If you are abroad, visit the Swedish mission abroad where you live to be fingerprinted and photographed.
Who must submit finger prints?
Finger prints must be submitted by persons over the age of 6 at the time of application, or when the biometric data is collected. Persons with permanent physical impediments — permanent damage on the fingers, for example — are exempt. Difficulty in getting to a Swedish mission abroad is not grounds for exemption due to physical impediment.
I have to travel a long way to get to the embassy. Is there no other way?
No, unfortunately. Since the residence permit card contains your finger prints, you must go there personally to submit them and be photographed.
What should I do if I lose my card?
You must first notify the police. To get a new residence permit card, you must bring the police report, as well as be fingerprinted and photographed, in order for a new residence permit card to be issued.   
I've had a residence permit card for a while and have now registered in the national registry. Do I need a new residence permit card?
No, you do not need a new card. Your national ID number is not printed on the residence permit card.
I have been waiting for my residence permit card for more than a week but I haven't received it at home. I'm travelling tomorrow; who should I turn to for help?
Contact the Swedish mission abroad or the Migration Board's office where you submitted your application, or where you were fingerprinted and photographed to find out if they have received your residence permit card. It is not possible to speed up the production of a residence permit card.
The information on my residence permit card is incorrect. What should I do?
Contact the Swedish mission abroad or the Migration Board's office where you submitted your application, or where you were photographed and fingerprinted. To obtain a new card with the correct information, you must be fingerprinted and photographed again.
I've got married and changed my name. How do I get a new residence card with my new name?
You must first go to the Swedish Tax Agency, which is responsible for national registration, to register your new name. When the information is registered, you can visit the Migration Board to be fingerprinted and photographed for a new residence permit card. It is especially important when crossing the border that the same information in the passport is found in the national registration and on the residence permit card.
I have a permanent residence permit. Can I receive a residence permit card issued for 5 years even if my passport expires before then?
Yes, you can receive a residence permit card issued for 5 years even if your passport expires earlier.
Will the Swedish mission abroad send the residence permit card the same way the Migration Board Permit Units do, or is a personal visit required to collect it?
There is no fixed requirement that the residence permit card must be collected personally; this can be decided by the individual authority. The card can also be dispensed via legal representative or sent by mail. Contact the Swedish mission abroad where you submitted your application and/or your finger prints for more information.  
I have applied for an extension of my permit and want my residence permit card sent to a Swedish embassy, as I will be abroad until I receive my extension. Is that possible?
If you have a Swedish address, the residence permit card will, without exception, be sent there. The decision can be forwarded to an embassy but the card will arrive at your home address.
I have a permanent residence permit and I have a new passport. How can I receive a new permanent residence permit stickers in my passport?
Those who were granted residence permits in Sweden before 20 May 2011 received permit stickers affixed into their passports. Nowadays a residence card is issued as a proof of your residence permit instead. The card will contain your photo and fingerprints of two fingers.

You will need to visit the Swedish Migration Board to be fingerprinted and photographed. It takes about a week to produce a residence card. Note that the card is not an ID card or a travel document; it must be used with a valid passport when you travel.

I will travel abroad but I only have a residence permit sticker in my passport. Is it still valid?
You may travel abroad if you have a valid residence permit sticker affixed in your passport. You can travel with your permit sticker during its validity period, but no later than 20 May 2015.
How long do I have to wait until I receive my residence permit card if I have had my photograph and fingerprints taken at the embassy?
The waiting time is about four weeks. For information about how to receive your UT card, contact the embassy.
I have a new passport from my country of origin. What should I do to get a new residence permit card?
If you have a valid residence permit card you do not need to do anything. You should now get a residence permit card only if you had a sticker in your old passport. Visit the Migration Board to be fingerprinted and photographed in order to obtain a residence permit card.