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Contact us
Do you have a question for us?
Below you will find some of our most common questions. Please click on the question to know more.
I have applied for an extension of my permit and want my UT-card sent to a Swedish embassy, as I will be abroad until I receive my extension. Is that possible?
Where can I find more information on application and tuition fees?
Which form should I use to apply for a permanent residence permit?
Do you want to call us?
The Swedish Migration Board's Customer Service handles questions about visas, residence permits, work permits, Swedish citizenship and other issues in matters relating to aliens.
The Customer Service's telephone hours: Monday–Friday 08.30–16.00.
Telephone number:
0771-235 235
This number also connects you to the Swedish Migration Board's switchboard, and other units. The switchboard is open from Monday to Friday, 8.00–16.00.
If you call from another country than Sweden the number is +46 771 235 235.
Do you want to visit us?
Visitor addresses to our units can be found on the page Visit us.
Do you want to help us to improve?
The Applicants' Ombudsman at the Swedish Migration Board receives and investigates views and complaints from people who think they have been treated badly. The Ombudsman does not, however, handle questions concerning examinations, decisions or appeals in individual cases.
More information about the Applicants' Ombudman
The telephone number to the Applicants' Ombudsman is
020-30 30 20.
Links
Here are our units
Fax numbers and postal addresses
Opening hours at the Customer Service
Monday–Friday: 8:30–16:00
Do you want to call us?
When you call us, there are four different choices.
Press 1 (automatic operator) when you know the name of the person you want to talk to.
Press 2 (customer service) when you want to talk to someone at the customer service.
Press 3 (switchboard) when you want to talk to an operator.
Press 4 (authorities) when you work at an authority, for example the Tax office or the Police Department.
When you call us, there are four different choices.
Press 1 (automatic operator) when you know the name of the person you want to talk to.
Press 2 (customer service) when you want to talk to someone at the customer service.
Press 3 (switchboard) when you want to talk to an operator.
Press 4 (authorities) when you work at an authority, for example the Tax office or the Police Department.
Page updated: 2012-02-07
Migrationsverket
