When you call the Swedish Migration Agency, you can choose to talk to customer services or our switchboard. Customer services can answer questions regarding ongoing cases as well as general questions.
+46 771 235 235
From Sweden 0771-235 235
When you call the Migration Agency’s Customer Service
When you call us you can make one of these choices:
Press 1 (Customer Service) when you wish to talk to the Customer Service.
Press 2 (Customer Service for employers, authorities or banks) when you are calling as an employer, from another authority or from a bank.
Press 3 (switchboard) when you wish to speak to an operator. You also have the choice to be connected to our automatic operator if you know the name of the person you wish to call.
Press 0 for English.
Välkommen till Migrationsverket. Welcome to the Swedish Migration Agency, for information in English, please press 0
Customer Service for a general question or a question regarding a case
Customer Service for employer, authority or bank
Frequently asked questions and answers
If you call our customer services, you can choose to have us call you back. You will be offered a callback only if there are spaces in the queue.