Write to us

Here you can contact us via messages or via an email form.

Write and read messages by signing into My Page

By using the messaging service in My Page, you can get personal answers about your case at the Swedish Migration Agency.

Messages in My Page can be used by those who

  • have applied for a Swedish citizenship
  • have applied for residence status
  • have applied for a work permit
  • have applied for asylum or a residence permit under the temporary law.

Before you contact us

Here you will find information on how to best get answers to the most frequently asked questions that come in to the Swedish Migration Agency.

When you receive a decision on your case depends, among other things, on whether your application is complete and what type of case you have. The Swedish Migration Agency cannot say exactly when you will receive your decision.

On the Check your application page without login, you can see if a decision has been made on your case.

Check your application without login

You can also receive an answer to whether you have received a decision by logging in to My Page with e-ID.

My Page

On the Time until Decision page, you can see how long it has taken people with similar applications to receive a decision. Unfortunately, no time can be shown for those who have applied for asylum.

Time until decision

When an investigating case officer is assigned to your case, they will contact you if we need any further information or have a question. You will then find out who the case officer is. The case officer’s name is also in the decision document once the decision has been made.

Once the Swedish Migration Agency has made the decision, you will receive a letter with the decision sent to your home. It may take a few days for the letter to reach you.

This is a way that you can also receive an answer to this ques­tion

You can contact us to find out what the decision is, but we are not allowed to tell you about the reasons for the decision until you have read the decision that has been sent to your home.

On the website of the type of application you are going to fill out, you will find information about what information and documents you need to send in with your application. If you have made an online application, you can be sure that you have submitted the information you are required to send us as otherwise it is not possible to complete the online application. Once your case officer has started working on your case, he or she may request additional information from you if we need it in order to make a decision on your case.

In My Page you can see if the Swedish Migration Agency is requesting more information from you and that we have received your submitted documents.

My Page

This is a way that you can also receive an answer to this ques­tion

You cannot appeal a decision until you have received it by post. In the decision you can read if you can appeal or not. The decision also contains information on how to appeal.

My page – log in with e-iden­ti­fi­ca­tion

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Fond-finansierad

”Vi främjar migrationens möjligheter genom att driva ett projekt som medfinansieras av Asyl-, migrations- och integrationsfonden.”

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Last updated: 2021-08-31