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Changes due to the coro­na­virus

The Swedish Migration Agency implements ongoing measures in our operations to reduce the risk of spreading COVID-19. We adapt our operations to the recommendations issued by the Public Health Agency of Sweden and the government. In most counties we have a close dialogue with infection control physicians in order to be able to make appropriate adjustments and measures. For example we have reduced the number of people who can visit our receptions, we have put up plexiglass at the service desks and in our investigation rooms, urge anyone who shows any symptoms of COVID-19 to stay at home. Therefore the Swedish Migration Agency will refer to our digital channels instead of physical visits. This might lead to slightly longer waiting times for telephone and email contact.

We appreciate your understanding in the matter. The purpose of the measures taken is to reduce the spread of infection in the society.

In order to limit the spread of the coronavirus we have made some changes in our service:

• Contact us primarily by email, telephone or through our e-services. You can also send applications and documents to us.
• Our opening hours for telephone contacts have changed. Check the hours here on our website before calling us.
• The opening hours for our offices have changed. Check the hours here on our website before visiting us.
  
• A maximum of 50 persons at a time may visit our Service Centres and all play areas for children are closed.
• Visits to the detention centres are limited for the time being due to the spread of infection in society.