Call us

If you have questions that you cannot get answers to here on the website or on Min sida (My Page), you can call our Contact Centre.

We are currently receiving a lot of enquiries

It may therefore take longer than usual to receive a reply.

Please read our FAQ to see if you can find the answer to your question there.

Telep­hone number and opening hours

+46 771 235 235

From Sweden: 0771‑235 235

Monday–Friday 09.00–15.00

Choose the right option when you call us

When you call us, you have a few options.

Select Option 1 if you have a general question or question about a case. Then select the option that best describes your case or question.

Select Option 2 if you are an employer or are calling on behalf of an authority.

Select Option 3 to reach the switchboard operator. Please note that the switchboard operator cannot answer questions about cases. If you have a question about a case or do not know the name of the person you want to contact, select Option 1.

Changed opening hours 2026

We are closed

Friday 3 April
Monday 6 April
Friday 1 May
Thursday 14 May
Friday 15 May
Friday 19 June
Thursday 24 December
Friday 25 December
Thursday 31 December

We have special opening hours

Thursday 2 April (09.00–13.00)
Thursday 30 April (09.00–13.00)
Friday 30 October (09.00–11.00)

If you have a disa­bi­lity

You can get support by calling us through

Bildtelefoni External link. (if you need a sign language interpreter)
Texttelefoni External link. (for phone calls between textphones and standard voice phones)
Teletal External link. (if you want the support of a third person supplied in the call)

The Swedish Migration Agency is responsible for considering applications from people who want to live in Sweden, seek protection or become Swedish citizens. Our work is based on Swedish laws and international conventions, with a focus on legal certainty and effective reception and return.