Find us on social media

If you are interested in migration issues, you can find relevant information and news in the Migration Agency's social media channels.

The Swedish Migration Agency is online to give those interested in the Swedish Migration Agency the opportunity to receive information about our operations, our mission and news. Besides visiting our website you can also follow us in social media: Facebook and LinkedIn.

The Swedish Migra­tion Agency on social media

The Swedish Migration Agency's social media presence serves to explain the agency's mission and to provide information about migration to Sweden. In our comments sections we answer general questions, but it is not possible for us to engage in exhaustive discussions, nor answer questions regarding individual cases. For personal questions or questions about your case, contact us by email or phone.

Contact us – If you are a private individual

On Facebook we publish useful information, tips, guides and news. Our target audience is primarily applicants, but also the general public, and we answer questions about migration.

The Swedish Migration Agency on Facebook External link.

The Swedish Migration Agency's can be found on X (formerly Twitter) to follow the debate on migration. The account is not moderated and therefore we do not answer any questions on X.

The Swedish Migration Agency’s on X External link.

The Swedish Migration Agency sees LinkedIn as a means of telling people about the agency as an employer and workplace. Here we publish information and stories from our employees about what it's like to work for us.

The Migration Agency on LinkedIn External link.

The European Union’s Asylum, Migration and Integration Fund (AMIF) provides information about its work and co-financed projects on its LinkedIn page.

AMIF’s LinkedIn page External link.

On Youtube, films dealing with the various stages of the asylum process are available in several different languages.

The Swedish Migration Agency on Youtube External link.

You can submit your own posts and write comments on our posts. We respond to questions and comments during working hours Monday–Friday, but we do not respond to individual cases or other questions concerning individual persons. If you have any personal questions or questions about your case, please contact us using our e-services, by letter or by telephone. Keep in mind that your data may be sensitive and could be covered by rules on confidentiality. So consider this and make sure you choose a secure channel of communication when necessary.

All posts should keep to the matter at hand and maintain a good tone. Be respectful to others, even when they disagree with you.

Face­book and Linkedin

We will not delete anything written by you or anyone else on the Migration Agency's Facebook or Linkedin page, with the exception of activities that

  • are in breach of Swedish legislation or the rules of the social media site
  • contain data that may be sensitive. For example, it could be a personal identity number, case number, email address or the name of a person who has not agreed to be mentioned publicly
  • contain sensitive personal data in accordance with the EU's General Data Protection Regulation (GDPR), or which are offensive, seditious or in violation of an individual’s personal privacy.

Such activities are always deleted. Repeated breaches of these rules can result in you being block from accessing this site or from using some of its functions.

If you see somebody breaking these rules, we encourage you to report this using the social media site’s own functions.

The Swedish Migration Agency may also hide or delete other content posted on the Swedish Migration Agency's Facebook or LinkedIn page. This applies to content that is deemed inappropriate or irrelevant for reasons other than those mentioned in the list above, such as spam and advertising messages for marketing purposes.

Respon­si­bi­lity and public docu­ments

The posts we make on social media and that you and others make in dialogue with us are considered a public document. To protect your privacy, you should not disclose sensitive information, such as personal identity numbers or details about your individual case, on social media. Instead, contact us through our secure channels such as telephone, secure messaging or by visiting one of our service centers.

Contact us

If a sender other than the Swedish Migration Agency answers your question, we do not take any responsibility for the post.

If you nonetheless write personal information that is of significance for the processing of a case, this information will be added to the case. We will then delete your comment.

Personal data controller, legal basis and purposes

The Swedish Migration Agency is the data controller for the content on the Agency's Facebook and LinkedIn pages, but you who comment on posts are also responsible for what you write. The Swedish Migration Agency processes any personal data in accordance with the rules of the EU General Data Protection Regulation and other applicable personal data regulations.

This is how the Swedish Migration Agency handles personal data in social media. Expand the area you want to read more about.

By registering as a user and posting on social media, you consent to the social media processing your personal data.

If you choose to follow or like the Swedish Migration Agency's account on a social media channel, or write comments on the page or under our posts and advertisements, the Swedish Migration Agency processes your personal data by, for example, moderating comments and answering your questions. We process personal data such as usernames and content of comments or posts published on our site, as well as screenshots of posts in the event that someone leaves a tip or some other matter that needs to be investigated and/or reported. Screenshots are also saved for educational purposes, and the Swedish Migration Agency then ensures de-identification.

In order to improve and develop our use of social media, we analyse how many questions and comments are received, what topics they cover, as well as response rate, response time and sentiment. We do this in a special moderation system. The system mirrors the posts in the Swedish Migration Agency’s social channels. This means that the personal data in the system is your username and what you may write in your post or comment. The Swedish Migration Agency does not enter any other personal data in the system.

The Swedish Migration Agency is not responsible for posts that other users write on X, for example personal information that others publish, since we can only influence posts on our own user account.

The Swedish Migration Agency's mission is to examine applications for people who want to come to Sweden for various reasons. This mission includes providing information and answering questions about migration to Sweden. When we use social media to fulfil this mission, the basis for our processing of personal data is public interest.

You can choose to stop following us at any time and delete your comments and posts on our social media pages yourself. You have the right to request confirmation of whether your personal data is being processed, and if so, to access this information. If the information is incorrect or processed unlawfully, you can demand correction or deletion.

Order information about personal data

You can also contact the Swedish Migration Agency’s data protection officer if you have questions or believe that the processing of personal data is incorrect. The data protection officers can be reached via dataskyddsombud@migrationsverket.se

You also have the right to file a complaint with the Swedish Authority for Privacy Protection if you believe that the Swedish Migration Agency is processing your personal data incorrectly.

Swedish Authority for Privacy Protection (IMY) External link.