How to login and use our e-services
There are multiple ways for persons to log in and use the Swedish Migration Agency’s e-services.
E-identification
With e-identification, you can submit applications through our e-services, log in to My page and track the progress of your application or case. The information and services available to you depend on the type of e-identification you use.
Our login methods are approved by the Agency for Digital Government.
Bank-id
Bank-id is an e-identification issued through a Swedish bank and requires a Swedish personal identity number. It is available for both computers and mobile devices.
How you obtain bank-id varies between banks. In most cases, you can log in to your online banking service and download your e-identification.
Read more about bank-id External link.
Freja
Freja is an e-identification that is not linked to a bank. There are three ways to register for Freja:
Freja registered with an email address
Can be used to submit applications through our e-services and provides limited access to certain other e-services.
Freja verified with an approved ID
You register using a passport with an embedded chip containing biometric information, such as a photograph and fingerprints. This can be used for digital passport verification, applications through our e-services and provides limited access to certain other e-services.
Freja Plus
Provides full access to the Swedish Migration Agency’s e-services and requires a Swedish personal identity number.
Username and password
If you already have an account, you can log in using a username and password. The account was created when you applied in an e-service.
Create a new account
If you don’t have an account you need to create one. Select the log in method "Username and password", and click on "Create new account". Enter your email address and choose a password. To proceed, you will need to enter the code that you will be sent to your email address.
When you create your account, two-step verification is activated automatically. This means that a one-time code is sent to your email address each time you log in. The email address is the one you provided when you created your account, that is, your username. This sign-in method increases the level of security on the account and means that you will be able to see more information on My Page.
If you no longer have access to the email address you provided when you created your account, you will need to create a new account.
Professional e-identification (for municipalities and regions)
SITHS is an e-identification that employees at municipalities and regions need to log in to the Swedish Migration Agency's e-services for municipalities and regions.
Each municipality or region has designated administrators who can grant authorization to new users. Contact the administrator in your organization for more information.
When you log out
If you are inactive and do not log out yourself, you will automatically be logged out after 30 minutes. Inactivity may mean, for example, that you did not click any button or link, but were only reading or writing text without saving.
Remember to close the browser if you are using a public computer, so that no one else can access information about you.