How to login and use our e-services

There are multiple ways for persons to log in and use the Swedish Migration Agency’s e-services.

Persons who have e-identification (bank-id or mobile bank-id) can use it to log in and get information about their application.

Bank-id and mobile bank-id

Bank-id – use bank-id installed on the computer that you log in from.

Mobile bank-id – use bank-id installed on a phone or tablet.

What is e-iden­ti­fi­ca­tion and mobile bank-id?

You use e-identification to authenticate your identity and sign documents in e‑services. Bank-id is a type of e-identification that most banks use, and which is available in a version for mobile devices.

You can install e-identification on your computer, smartphone or tablet. If you have it on a mobile device, it is called mobile bank-id. With mobile bank-id you can log in to any computer as long as you have your smartphone or tablet with you.

Who can get e-iden­ti­fi­ca­tion?

In order to get an e-identification you need to have a Swedish civic registration number and be registered as a resident in Sweden.

How do I get e-iden­ti­fi­ca­tion?

The most common e-identification is bank-id. To get a bank-id you must contact your bank. How to order a bank-id differs between banks.

If you have an internet bank, you can log in and download your e-identification. It is free.

Read more about bank-id External link.

If you already have an account, you can log in using a username and password. The account was created when you applied in an e-service.

Create a new account

If you don’t have an account you need to create one. Select the log in method "Username and password", and click on "Create new account". Enter your email address and choose a password. To proceed, you will need to enter the code that you will be sent to your email address.

When you create your account, you can choose two-step verification. This increases the level of security on the account and means that you will be able to see more information on My Page. If you choose to enable two-step verification, you will also be asked to enter your phone number. A code will be sent to you via text message. Enter the code to proceed.

To be able to log in with two-step verification, you need to be able to receive text messages. If the text message traffic stops working, temporarily or permanently, you may need to change the phone number on your account to sign in again.

SITHS is an e-identification that employees at municipalities and regions need to log in to the Swedish Migration Agency's e-services for municipalities and regions.

Each municipality or region has designated administrators who can grant authorization to new users. Contact the administrator in your organization for more information.

More information about SITHS (in Swedish) External link.

If you are inactive and do not log out yourself, you will automatically be logged out after 30 minutes. Inactivity may mean, for example, that you did not click any button or link, but were only reading or writing text without saving.

Remember to close the browser if you are using a public computer, so that no one else can access information about you.

The Swedish Migration Agency is responsible for considering applications from people who want to live in Sweden, seek protection or become Swedish citizens. Our work is based on Swedish laws and international conventions, with a focus on legal certainty and effective reception and return.