Call us

When you call the Swedish Migration Agency, you can choose to talk to Contact Centre or our switchboard. Contact Centre can answer questions regarding ongoing cases as well as general questions. The switchboard connects your call to the right person or department for your question.

Telephone number

Telephone hours

Contact Centre: Monday–Friday 09.00–15.00

Switchboard: Monday–Friday 08.00–16.00

When is the best time to call us?

We receive a lot of phone calls every day, and at certain times it can be more difficult to reach us.

The table shows which times of the day it can be easier to reach us.


Most difficult









Special opening hours 2022

Thur 26 May (Ascension Day), closed
Fri 27 May 09.00–11.00 (switchboard only)
Mon 6 June (National Day), closed
Fri 24 June (Midsummer Eve), closed
Fri 4 November 09.00–11.00
Fri 23 December 09.00–11.00
Mon 26 December (Boxing Day), closed

If you have a disa­bi­lity

You can get support by calling us through

Bildtelefoni External link, opens in new window. (if you need a sign language interpreter)
Texttelefoni External link, opens in new window. (for phone calls between textphones and standard voice phones)
Teletal External link, opens in new window. (if you want the support of a third person supplied in the call)

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