When you call the Swedish Migration Agency, you can choose to talk to Contact Centre or our switchboard. Contact Centre can answer questions regarding ongoing cases as well as general questions. The switchboard connects your call to the right person or department for your question.
+46 771 235 235
From Sweden 0771‑235 235
When you call the Migration Agency’s Contact Centre
When you call us you can make one of these choices:
Press 1 (Contact Centre) when you wish to talk to the Customer Service.
Press 2 (Contact Centre for employers, authorities or banks) when you are calling as an employer, from another authority or from a bank.
Press 3 (switchboard) when you wish to speak to an operator. You also have the choice to be connected to our automatic operator if you know the name of the person you wish to call.
Press 0 for English.
Välkommen till Migrationsverket. Welcome to the Swedish Migration Agency, for information in English, please press 0
Contact Centre for a general question or a question regarding a case
Contact Centre for employer, authority or bank
Frequently asked questions and answers
If you call our customer services, you can choose to have us call you back. You will be offered a callback only if there are spaces in the queue.