To use the My page service, you must have e-identification or log in with an account that has two-step verification.
Log in to My page
This is what you can see and do in My page when you log in using e‑identification
If you have an e-identification (BankID, mobil BankID, or Telia electronic identification), you can use it to log in and receive information about your case.
This is what you can see and do in My page when you log in using a two-step verified account
An account that has two-step verification means you go through two steps when logging into your account, using
- something you know (your password)
- something you have (your mobile phone).
You only have the possibility of choosing two-step verification when you create your account. It is not possible to do so later.
By clicking on the application that is awaiting a decision you can see when certain events in your case took place. For instance, you can see when your application was registered and when we have requested more information.
You may have to wait a few days after you have applied before you can see that your application is registered. However, the date of registration is the same day as the date on which your application was received by the Swedish Migration Agency or the Embassy.
Request for additional information
If we have contacted you because we need further information, you can see the date when we requested the information from you. You can also see when we have received the submitted information.
You can see whether we have made a decision in your case, but for security reasons we will not show what the decision is. We will send information on the decision to your home.
You can see the email address that you submitted in your latest application. Contact the Swedish Migration Agency if any information is not correct.
You can see the family members who are included in your application. You can see their names, control numbers and whether their respective application has been registered or decided on.
You can check to ensure that the number of documents is the same as the number you submitted, but you cannot see the documents themselves. This also applies to the documents that you submitted for your family members who applied together with you in your application.
Please note that you can only see the documents that you submitted with your latest application, or documents that you submitted when the Migration Agency asked you for more information.
If you have had several cases with the Migration Agency, documents from previous cases are not visible.
Remember that, even if a document has been registered as a particular document, this does not mean that the document has been approved by the case officer.
The statistics show how many applications are waiting for a decision in the same decision category, but you cannot see when your application will be processed. You can also see how many decisions the Swedish Migration Agency has made over the last 12 months in the same type of case as yours.
Here is some further information about your case. You can for example see your control number. The control number is the number of your application.