Technical support for online services
Our support team can help you if you have technical difficulties when using any of our online services. This could be related to problems logging in, password questions or error messages.
Unable to find the answer to your question? Call us for help.
+46 771-235 235
Have you received a code for screen mirroring in order to get our help?
When you call us, we can sometimes provide better help if you share your computer screen with us. This way we can see where your are in our online services or on our website. In that case our support team will give you a code to enter in the field below.
By submitting the code to the Swedish Migration Agency, you consent to the use of screen mirroring. This consent only applies to one occasion.
The Migration Agency's staff are only able to view the Migration Agency website and online services. We cannot see any other details in your computer, such as your desktop, and we cannot help you fill in your application.
The screen mirroring session will not be saved or stored and therefore it is not possible to later request it as a public document.
By submitting the code, you consent to the use of screen mirroring.
You can also email us if you have any questions about our online services. However, it takes longer to get an answer via email than if you call us.
Frequently Asked Questions
We have collected the answers to the questions we are asked most often about our online services, and hope they can help solve your problem.