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This form is for those who have experienced problems with our online services.

Which online service does it concern?

Describe the problem. Where does the problem occur? What happens then?
If you received an error message, what did it say?
When did the problem occur (day, hour)?
Designation number or check number (If you have an ongoing case)

We would appreciate if you also could answer the following questions. It will make it easier for us to identify the problem.

Have you restarted the computer?

Have you tried to use the online service on another computer?
Tried on another computer

What operating system does your computer have?
Operating system

Which web browser are you using?
Multiple selection

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Last updated: 2018-06-08

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If you wish to ask the Migration Agency a question you can find our contact details under the heading Contact us.