Örebro – Centre for National Service

E-service for persons arriving to Sweden from Ukraine

We are experiencing a great number of visitors at our service centres wishing to apply for protection. Ukrainian citizens who have a passport or other identity documents can apply for protection, for themselves and their family members who are in Sweden, via an e-service on our web.

For you who come from Ukraine – information and online application

Для осіб, що прибули з України – інформація по українськи та онлайн-заява (Ukrainian)

Для лиц, прибывших из Украины – информация на русском и онлайн-ходатайство (Russian)

Visiting address

Östra Bangatan 7 A


Opening hours

Drop-in:;Monday 09.00–15.00;Tuesday 09.00–15.00;Wednesday 09.00–15.00;Thursday 09.00–15.00;Friday 09.00–15.00; ;Booked visits:;Monday 09.00–16.00;Tuesday 09.00–16.00;Wednesday 09.00–16.00;Thursday 09.00–16.00;Friday 09.00–16.00

Special opening hours 2022

Fri 4 November 09.00–11.00
Fri 23 December 09.00–11.00
Mon 26 December (Boxing Day), closed

See our telephone hours

Type of office

  • Apply for asylum (unaccompanied children)
  • Reception Unit
  • Service Centre
  • Permit Unit

Here, you can submit applications for studies, work, visits or to come live with someone in Sweden. Here you can also, as an asylum seeker, get help while waiting for a decision.

Bookable visits

  • Apply for an alien's passport or travel documents
  • Complete an application for a visitor’s permit
  • Collect an alien's passport or travel document
  • Collect an Asylum Seeker Card (LMA-kort)
  • Have your fingerprints and photograph taken

Infor­ma­tion about bookable visits in Örebro

  • If you are going to apply for or collect an alien's passport or travel document, leave fingerprints and be photographed or complete an application for a visitor's permit, you must have a booked appointment.
  • If you are going to apply for an alien's passport/travel document or a visitor’s permit, we ask you to use the e-service.
  • If you want to collect or extend your LMA card, you must have a booked appointment.
  • You cannot book an appointment to apply for a special allowance. If you want to apply for a special allowance you need to fill in an application and leave your application in the mailbox outside the service centre or you can post your application to: Migrationsverket, Mottagningsenheten, Box 2073, 700 02 Örebro.