Västerås – Service Centre

Visi­ting address

Kopparbergsvägen 4
Västerås

From 1 January 2026, you will need to have a booked appointment or have received a summons for a personal visit to the Swedish Migration Agency. Your summons will state which office you should visit.

For guidance and assistance with your application, or with using the Swedish Migration Agency’s digital services, please visit the National Government Service Centre. If you have any questions about your case, please contact the Swedish Migration Agency via My page or by telephone.

Log in to My page

If you have a permit under the Temporary Protection Directive or are in the asylum process, you need to contact your reception unit to book an appointment.

We can help you with

Here you can submit applications and get help while waiting for a decision. If you have any of the following matters, we can help you without you having to make an appointment:

  • Reception case (if you have applied for asylum)

Don't forget to book an appointment

If you have any of the following matters, you need to book an appointment for the visit. You book the visit by logging in to My Page.

  • Collect an alien's passport or a travel document

Opening hours

DayOpening hoursDrop in
Today14 DecemberClosedClosedClosedDrop in
Monday15 DecemberOpen09.00–15.0009.00–12.00Drop in
Tuesday16 DecemberOpen09.00–15.0009.00–12.00Drop in
Wednesday17 DecemberOpen09.00–15.0009.00–12.00Drop in
Thursday18 DecemberOpen09.00–15.0009.00–12.00Drop in
Friday19 DecemberOpen09.00–15.0009.00–12.00Drop in
Saturday20 DecemberClosedClosedClosedDrop in

The Swedish Migration Agency is responsible for considering applications from people who want to live in Sweden, seek protection or become Swedish citizens. Our work is based on Swedish laws and international conventions, with a focus on legal certainty and effective reception and return.