Norrköping – Centre for National Service

E-service for persons arriving to Sweden from Ukraine

We are experiencing a great number of visitors at our service centres wishing to apply for protection. Ukrainian citizens who have a passport or other identity documents can apply for protection, for themselves and their family members who are in Sweden, via an e-service on our web.

For you who come from Ukraine – information and online application

Для осіб, що прибули з України – інформація по українськи та онлайн-заява (Ukrainian)

Для лиц, прибывших из Украины – информация на русском и онлайн-ходатайство (Russian)

Visiting address

Slottsgatan 82

Norrköping

Opening hours

Drop-in:;Monday 09.00–15.00;Tuesday 09.00–15.00;Wednesday 09.00–15.00;Thursday 09.00–15.00;Friday 09.00–15.00; ;Booked visits:;Monday 09.00–15.00;Tuesday 09.00–15.00;Wednesday 09.00–15.00;Thursday 09.00–15.00;Friday 09.00–15.00

Special opening hours

Mon 6 June (National Day), closed
Fri 24 June (Midsummer Eve), closed
Fri 4 November 09.00–11.00
Fri 23 December 09.00–11.00
Mon 26 December (Boxing Day), closed

See our telephone hours

Type of office

  • Reception Unit
  • Service Centre
  • Permit Unit
  • Apply for a residence permit in accordance with the EU’s Temporary Protection Directive

Here you can submit applications and get help while waiting for a decision.

Bookable visits

  • Apply for an alien's passport or travel documents
  • Complete an application for a visitor’s permit
  • Collect an alien's passport or travel document
  • Have your fingerprints and photograph taken