Stockholm – Service Centre

Visi­ting address

Sturegatan 15
Sundbyberg

Accom­mo­da­tion on arrival

At Mikrofonvägen 30, Hägersten, you can also find the Swedish Migration Agency's accommodation for newly arrived asylum seekers. The accommodation is open 24 hours a day. Here you can receive a meal and a place to sleep for the night.

The office is located on Sturegatan in Sundbyberg

Please note that the office is located on Sturegatan in Sundbyberg – not in Stockholm city.

Metro: Sundbyberg centrum
Commuter rail: Sundbyberg station

From 1 January 2026, you will need to have a booked appointment or have received a summons for a personal visit to the Swedish Migration Agency. Your summons will state which office you should visit.

For guidance and assistance with your application, or with using the Swedish Migration Agency’s digital services, please visit the National Government Service Centre. If you have any questions about your case, please contact the Swedish Migration Agency via My page or by telephone.

Log in to My page

If you have a permit under the Temporary Protection Directive or are in the asylum process, you need to contact your reception unit to book an appointment.

We can help you with

Here you can submit applications and get help while waiting for a decision. If you have any of the following matters, we can help you without you having to make an appointment:

  • Permit case
  • Reception case (if you have applied for asylum)
  • Apply for asylum
  • Apply for asylum (unaccompanied children)

Don't forget to book an appointment

If you have any of the following matters, you need to book an appointment for the visit. You book the visit by logging in to My Page.

  • Collect an alien's passport or a travel document
  • Personal appearance after summoning

Time slots in Stock­holm

There are many people who want to book an appointment in Stockholm and the appointments run out quickly. We post new bookable times every Monday at 10.00–12.00. If you do not find any avai­lable time in Stockholm/Sundbyberg, you may be able to find an avai­lable time in Flen, Uppsala or Västerås.

If you do not live in the Stockholm area, we ask you to book an appointment at another office instead.

If you book an appoint­ment to show your passport

The Swedish Migration Agency will not refuse your application even if you have to wait for your passport to be checked.

If the case of your visit is not listed as a bookable visit

If your case concerns something that is not on our list of bookable visits, you can come to us without an appointment.

Opening hours

DayOpening hours
Today15 DecemberOpen09.00–15.00
Tuesday16 DecemberOpen09.00–15.00
Wednesday17 DecemberOpen09.00–15.00
Thursday18 DecemberOpen09.00–15.00
Friday19 DecemberOpen09.00–15.00
Saturday20 DecemberClosedClosed
Sunday21 DecemberClosedClosed

The Swedish Migration Agency is responsible for considering applications from people who want to live in Sweden, seek protection or become Swedish citizens. Our work is based on Swedish laws and international conventions, with a focus on legal certainty and effective reception and return.