The Swedish Migration Agency is led by a Director-General and consists of operational activities divided into six regions, a quality department, a head office and a number of independent functions.
The organisation that processes applications for residence permits is divided into different processes: Coming to Sweden, Staying in Sweden, Becoming a Swedish Citizen, Needing Protection and Returning. The process of Residence and Support handles accommodation and organised activities for asylum seekers.
It is important that people who have contact with us obtain the guidance and service that they need, from when their application is submitted and throughout the whole of the subsequent process. Our intention is that good service and treatment will be part of all our activities. For this reason we also have a special process for applicant services.
The Quality Department is responsible for the development and quality assurance of the above processes.
Our operational activities are organised into six geographical regions: North Sweden, Mid Sweden, Stockholm, West, East and South Sweden. Within each region there are units that receive asylum seekers and examine different types of applications for residence permits.
Operational activities also include two national departments: Detention and Litigation. Asylum seekers and other foreigners who must be available when the time comes for them to leave the country are kept in detention centres, which are locked. Litigation handles cases that have been appealed, represents the Migration Agency in courts and examines whether there are any obstacles to a person returning.
Operational activities are led by a Director of Operations.
Our head office consists of the Financial Affairs Department, Human Resources Department, International Department, Communications Department, Legal Affairs Department (including Lifos, the Centre for Country of Origin Information and Analysis), Development Department, and the Operation Support Department. The head office provides management, control and support to the operational activities. The office is located in Norrköping.
The Director-General's Chief of Staff, Internal Audit, Supervision and the Migration Agency's fund administration are all independent functions that report directly to the Director-General.
The Migration Agency's registered organisation number: 202100-2163
The Migration Agency's official e-mail address: firstname.lastname@example.org