Frequently asked ques­tions about the Tempo­rary Protec­tion Directive for you from Ukraine

On this page you will find frequently asked questions about the Temporary Protection Directive for you who come from Ukraine.

This information is available in Ukrainian and Russian. Click on the “Other languages” button above to change the language.

Ця інформація доступна українською та російською мовами. Натисніть кнопку Other languages вгорі, щоб змінити мову.

Данная информация представлена на украинском и русском языках. Нажмите на кнопку Other languages вверху, чтобы сменить язык.

This page lists frequently asked questions about the Temporary Protection Directive for persons from Ukraine. For more general information on the situation in Ukraine, visit the page The situation in Ukraine.

The tempo­rary protec­tion directive – rules and how to apply

Stay in Sweden for 90 days

Ukrainian citizens with biometric national passports or Schengen visas can stay in Sweden for 90 days and do not need to contact the Swedish Migration Agency following entry as long as the 90 days have not passed.

Temporary Protection Directive

EU Member States have activated the Temporary Protection Directive. This means that persons who come to Sweden from Ukraine can get immediate protection and a temporary residence permit.

The permit gives you the opportunity to get help with finding housing, the right to work, the right to seek basic care, the right to schooling for children, and certain financial support in Sweden.

Read more about the Temporary Protection Directive and how to apply

Asylum

A person from Ukraine will in the first instance be granted a residence permit in accordance with the Temporary Protection Directive. A person in need of protection, who does not meet the requirements for a permit in accordance with the Temporary Protection Directive, can apply for asylum. An application for asylum is always examined individually.

Read more about how to apply for asylum

Other grounds for residence permit in Sweden

Other grounds for residence permit in Sweden include a permit to work, study, or live with your family that already lives in Sweden. The requirements for obtaining a residence permit differ depending on the permit you are applying for. In most cases, you need to apply from outside Sweden in order to be granted the residence permit. More information about different residence permits can be found under the menu entry Private individuals on our website.

If you are a Ukrainian citizen, are in Sweden and have a valid passport or other Ukrainian identification documents, you can use the e-service to apply. If you cannot use the e-service or if you are in urgent need of somewhere to stay, you can visit us in person.

Apply for protection under the Temporary Protection Directive online or in person

No, you must be in Sweden when you submit the application.

When you apply for a permit under the Temporary Protection Directive you need to show who you are. If you do not have a passport or a national ID card, you can present other documents that state your identity. For example, you can show us a driving licence, birth certificate, citizenship certificate or military service book. Such documents can help to prove that you are a person with the right to protection under the Temporary Protection Directive.

If your family member can get to Sweden and has a biometric passport or a Schengen visa, they have the right to stay here for up to 90 days without a residence permit.

Your family member can apply for temporary protection.

Read more about the Temporary Protection Directive and how to apply

Family members who have a residence permit or citizenship in Sweden can sign up on the Ministry for Foreign Affairs’ “Swedish list” External link, opens in new window..

If you live in Sweden and your family member does not have a residence permit or citizenship in Sweden, in some cases she/he may have the right to apply for a residence permit on the grounds of close family ties to you. There are no special rules for people from Ukraine; the same rules apply to anyone applying on the grounds of close family ties.

Read more about the rules for close family ties

If you have a pet with you when you enter Sweden, you must report it to the customs staff or veterinarian at the Swedish border. An assessment is then made on a case-by-case basis. You can read more about what rules apply for pets on the website of Jordbruksverket. They have information in Swedish, English and Ukrainian.

Pets from Ukraine (Jordbruksverket) External link, opens in new window.

If an animal from Ukraine is in Sweden without having been checked by customs personnel at the border, the animal must be taken to a veterinarian as soon as possible, for an assessment of the animal's rabies status. Keep in mind that the animal is not allowed to meet other animals or people.

Questions and answers about rabies – regarding pets from Ukraine (The Public Health Agency of Sweden) (in Swedish) External link, opens in new window.

No, the Swedish Migration Agency does not keep your passport. You need the passport to identify yourself during your stay in Sweden.

If you do not have any money of your own, you can get financial support from the Swedish Migration Agency when you apply for protection under the Temporary Protection Directive. You must hand in your application for financial support in person or by sending a signed form to the Swedish Migration Agency.

Read more about financial support from the Swedish Migration Agency

The Swedish government has decided that people who came to Sweden before 24 February should also be able to receive protection under the Temporary Protection Directive. It is required that you entered Sweden on or after 30 October 2021 and have stayed in Sweden.

If you have already applied for asylum, you do not need to do anything. The Swedish Migration Agency will examine your application and its first move will be to grant you temporary protection under the Temporary Protection Directive, provided that you meet the requirements.

Housing

If you have a residence permit with protection under the Temporary Protection Directive and need a place to stay, you must visit the Swedish Migration Agency's office for help. The Swedish Migration Agency will find out which municipality has space for you and instructs that municipality to arrange housing for you. The municipality then has one month to arrange housing for you. Once this is done, you will receive information from the Swedish Migration Agency about where you are going to live. While we wait for the municipality to arrange housing for you, you can stay in one of the Swedish Migration Agency's temporary accommodations.

The Swedish Migration Agency is working to ensure that as many people as possible can stay in the same municipality as they live in now, but in order for Sweden's municipalities to share the responsibility evenly, many people will need to move.

In those municipalities where more people live than the municipality has been commissioned to arrange housing for, the Swedish Migration Agency will work to ensure that these groups are given priority to stay in that municipality:

  • unaccompanied minors who have reached the age of 18 (and their relatives)
  • families with school-age children
  • families where an adult works in the area.

When deciding which municipality will be responsible for arranging an accommodation for you, we use the information you gave us when you asked for help with housing. If your situation has changed since then, for example if you have started working, you should contact your Unit for Reception and inform them.

Even if you or your family have reasons that make you belong to a priority group, there are no guarantees that you will be able to stay in the municipality where you currently live. In some municipalities, there are already many more people staying there than the number than the number of people for which that municipality is supposed to be responsible. This means that even people from these priority groups may need to move.

When you ask for help with housing, you should tell the Swedish Migration Agency’s personnel about what your family composition and who you want to live with. It does not have to be your immediate family; it can also be other relatives, or other people who are very important to you.

Family and relatives are an important factor when deciding who will live in which municipality. We do not split up relatives who want to live together. If your family is large and there are not enough vacancies in the municipality you live in, the whole family will be allowed to move together to another municipality.

You can also tell us if you want to live close to relatives who have already moved to an accommodation arranged by the municipality. If possible, we will take this into account when we decide where you will live, but there are no guarantees.

If you need help with housing, you should visit the Swedish Migration Agency. When you ask for help with housing, you can tell the Swedish Migration Agency if you wish to live in a particular municipality and what your reasons are. When deciding which municipality will be responsible for your housing, we take into account the reasons you have shared with us. However, there are no guarantees that you will get a place in your preferred municipality.

If there is space in the municipality, unaccompanied minors who have turned 18 (and their relatives), families with school-age children and families where an adult works in the area are prioritised to get housing in the same municipality where they have lived before.

Since 1 July, the Swedish Migration Agency has gradually handed over the responsibility for arranging housing to the municipalities. Once we have decided which municipality will be responsible for arranging housing for a person, that municipality has one month to arrange housing. Once that is done, you will be given information about the address of your new accommodation and when to move. This process is the same regardless of whether you must move to another municipality or if you must move to a new accommodation in the same municipality.

If you are living in housing provided through the Swedish Migration Agency and need to move, you will receive an offer of a new accommodation by letter or in conversation with a member of the Swedish Migration Agency’s staff. You will receive information about the address of the new accommodation and a date when you can move in. The Swedish Migration Agency can help you with the journey to your new accommodation.

If you do not need to move, you will be notified that you may remain in your current accommodation as soon as the Swedish Migration Agency has agreed with the municipality on this.

If you do not want to move to the accommodation you are offered, you can arrange your own housing. As soon as you have done so, inform the Swedish Migration Agency so that we can offer the accommodation we had planned for you to someone else.

If you are unable to arrange housing on your own, you may move to one of the Swedish Migration Agency’s temporary accommodations. In that case, you cannot choose where in the country you will live; you must move to wherever there is a place available.

Inform your Unit for Reception as soon as possible about why you need to keep living where you are. If new information emerges that the Swedish Migration Agency did not know about when we decided which municipality will be responsible for your housing, in some special cases we can change the decision. To be able to remain where you are, it is required that you belong to one of the groups that we prioritise. You must also meet several conditions, and there must be room left in the municipality where you live.

The Swedish Migration Agency tries to arrange for those with the greatest need to stay in the municipality where they already live, but this will not be possible for everyone. If there are no vacancies in the municipality where you want to live, you may need to move to another municipality where there are vacancies, even if you have special grounds.

If you decline the offered place and later need the Swedish Migration Agency’s help with housing once again, you will be offered a place in one of the Swedish Migration Agency’s temporary accommodations. You will not be offered a new place by another municipality.

If you live in one of the Swedish Migration Agency’s temporary accommodations, you must live where there is room and cannot choose where in the country you will live.

When you move into housing that the municipality has offered you through the Swedish Migration Agency, your right to financial support is not affected even if the accommodation is located in an area with social and economic challenges. It is only when you arrange your housing on your own that your right to financial support from the Swedish Migration Agency is affected by the area in which the housing is located.

If you have special needs that can only be met in certain municipalities, we try to take this into account when we decide which municipality to offer you new accommodations in. Such needs may be, for example, that you need to live close to a certain hospital in order to receive regular specialist care. Tell your reception unit as soon as possible if you have such needs.

When you move out of the Swedish Migration Agency’s accommodation there are several things you must do:

  • Clean the flat you are moving out of.
  • Take your personal things with you. There is no certainty that you will get things back that you have left behind after vacating. Items that are left behind or forgotten may be disposed of, given away or left with the police as lost property.
  • Hand back the key to the Migration Agency’s staff.

When you move out of the accommodation, the journey is usually by train or bus. The amount of luggage you can take with you is limited. Contact the Migration Agency’s staff for more information about how luggage is handled during a move.

After the decision has been made

You can obtain a residence permit that is valid from the date you are granted the permit until March 4, 2023.

Yes, you can start looking for work after your residence permit has been granted.

Yes, persons with a permit for temporary protection are covered by the Reception of Asylum Seekers Act (LMA), like asylum seekers. This means you have the right to school for your children, the right to work, the right to health care that cannot wait and certain financial support if needed.

If you have been granted a residence permit for temporary protection you will get a residence permit card as proof that you are permitted to live in Sweden. The card will show what kind of permit you have, that you have the right to LMA and that you have the right to work in Sweden.

Your residence permit card is produced for you after the Swedish Migration Agency has decided to grant you a residence permit. Before we can order the card for you, you need to be photographed and provide your fingerprints. If you were photographed and provided fingerprints when you applied for protection or housing, you do not need to do anything. If you applied for protection in the e-service and have not yet been fingerprinted and photographed, you will need to make an appointment to do so.

Book an appointment before you visit us

Once your residence permit card is ready, we will send the card to you by post or contact you and tell you where you can pick up your card. Remember to notify the Swedish Migration Agency if you change your address. You can do this by sending a completed Adressanmälan/Adressändring (Mot93) form to your nearest Unit for Reception.

Form to notify us of your new address: Adressanmälan/adressändring (Mot93) (in Swedish) Pdf, 631.9 kB, opens in new window.

No you will not be registered as resident in Sweden and will not get a Swedish personal identity number.

Read more on the Swedish Tax Agency's website External link, opens in new window.

When the Swedish Migration Agency has decided that you will receive financial support, you will receive a bank card and information about how it works. We will send you the bank card by post or contact you and tell you where you can pick up the bank card.

Read more about financial support from the Swedish Migration Agency

Yes, you are allowed to leave Sweden and come back as long as your residence permit is valid. If you have a residence permit in Sweden, you have the right to travel freely within the EU for up to 90 days during a six-month period.

You may lose your right to aid under the Act on Reception of Asylum Seekers (i.e., housing and financial support from the Swedish Migration Agency) if you leave Sweden, but if you return to Sweden while your permit is still valid, you may be entitled to receive aid under the Act on Reception of Asylum Seekers again. If you need help with housing when you return, there is no guarantee that you will be able to stay in the same place where you previously lived.

No, the Swedish Migration Agency does not revoke residence permits granted on the grounds of protection under the Temporary Protection Directive. However, if you leave Sweden you may lose your right to aid under the Act on Reception of Asylum Seekers (i.e., housing and financial support from the Swedish Migration Agency). If you move to another EU country and apply for a residence permit there, your residence permit in Sweden will no longer be valid.

Yes, you can travel up to 90 days in a six-month period within the EU without losing your residence permit. However, if you leave Sweden you may lose your right to aid under the Act on Reception of Asylum Seekers (i.e., housing and financial support from the Swedish Migration Agency).

The residence permit that you receive from the Swedish Migration Agency only gives you the right to live in Sweden. If you want to move to another EU country, you must register in that country in accordance with the Temporary Protection Directive. If you are granted a residence permit in another EU country, your Swedish permit no longer applies. You can only have a permit in one country at a time.

If you wish to live in Sweden, you must apply to the Swedish Migration Agency for protection under the Temporary Protection Directive.

For you who came to Sweden before Russia's inva­sion

As long as your residence permit is still valid you don't have to do anything. If your residence permit is about to expire and your grounds for the residence permit remains, you can apply for an extension.

If you don't meet the requirements to extend your residence permit, for example if your studies or your relationship has ended, and you can't return to Ukraine because of the war, you can apply for protection. If you came to Sweden on 30 October 2021 or later, you can apply for a residence permit under the Temporary Protection Directive.

If you don't meet the requirements for protection under the Temporary Protection Directive, you can instead apply for asylum. Visit your nearest reception unit if you want to apply for asylum.

Addresses and opening hours for our offices

Last updated: