Frequently asked questions
We are happy to answer your questions via My page, by phone, email or at one of our service centres. Before contacting us, we recommend that you read our FAQ to see if you can get your question answered here on the website.
Check your application without logging in
If you want to check if your application has been received or if a decision has been made on your application but do not have access to My Page, you can use your control number or case number to get information.